Wednesday, May 14 | PM Courses
FFEE: $1,500 | CODE: W1LA | 28 CEUS | Audience: H
Presented by Marie Paulis;
Gwen Grosso
This course will introduce the Registered Dental Hygienist who is seeking certification in local anesthesia in the State of Connecticut to the skills necessary to safely and confidently administer local anesthesia. The clinical part of the course will consist of attendees administering local anesthesia with faculty guidance and observation. Topics addressed will include:
- Current concepts of local anesthesia
- Safe administration of pain control
- Physiology of pain management
- Anatomy and physiology
- Pharmacology of anesthetic agents
- Emergency precautions and client management
- Troubleshooting tips
FFEE: $425 | CODE: W1DJR | 4 CEUS | Audience: D, H, A
Presented by Ajay Dhingra, BDS MSD FACP;
Damon Jenkins, DMD, MPH;
Steve Ruiz, DDS
The Basic Digital Dentistry course introduces dental professionals to the rapidly evolving field of digital dentistry. The course is meant for dental professionals who need an introduction to digital dentistry, using an intra-oral scanner, its various applications and versatility, and the ability to print models and prostheses like occlusal guards and crowns. Participants will journey through the fundamental concepts and practical applications of digital technologies in modern dental practice. Through lectures, hands-on exercises and case studies, participants will acquire the knowledge and skills necessary to embrace the digital revolution in dentistry. Topics covered include digital scanning, basic CAD-CAM, and using a printer. Upon completing this course, participants will be well-equipped to integrate digital dentistry into their practice, enhancing diagnostic accuracy, treatment planning, and patient communication.
Learning Objectives:
- Compare scanners
- Explore CAD software tools provided by the scanner company and their role in designing dental prostheses
- Create digital models and design restorations such as Occlusal guards and crowns
FEE: $40 | CODE: W1JE | 3 CEUS | Audience: D
Presented by Jody Erdfarb, JD
Dentists have increasingly become targeted in fraud investigations. In fact, a representative from the Connecticut State Attorney General’s Office recently identified pursuing dentists as a priority for fraud enforcement in Connecticut. Through this educational session, attendees will learn the common ways that dental providers become targeted in a federal or state fraud investigation including whistleblower complaints and Medicaid audits.
Learning Objectives:
- Learn about the main players in a fraud investigation
- Identify current high-risk areas for dental providers
- Describe the ins and outs of the fraud investigation process
- Implement tips for mitigating the risks
FEE: $40 | CODE: W1JF | 2 CEUS | Audience: D
Presented by Amber Auger, MPH, RDH
- Learn about the appraisal process and timelines to assist with retirement decisions
- Hear from a recent buyer what his considerations for practice ownership were, dealing with student debt, and the benefits of ownership
- Discuss the benefits to both the Seller and Buyer of acquiring real estate simultaneously with the practice
- View and discuss actual listing opportunities and the different opportunities each presents
- Understand the due diligence and legal process, along with some caveats to be aware of
FEE: $40 | CODE: W1AA | 2 CEUS | Audience: D, H, A, O
Presented by Amber Auger, MPH, RDH
Identifying disease at its earliest stages is essential to prevent the progression of oral and systemic diseases. Proper classification of a patient’s risk factors and potential rate of progression enables the dental hygienist’s role to be fully maximized. This creates a practice that is in full alignment with the standard of care, resulting in raving patients and a thriving practice. We will review new and innovative ways to improve the chairside experience for both the patient and the clinician including voice recognition technologies, instruments and new home care items that will optimize patient compliance.
Learning Objectives:
- Access the 2017 AAP Periodontal Classifications and review case studies
- Evaluate communication techniques to increase patient acceptance
- Discover common billing errors that prevent insurance coverage
- Identify best practices of power instrumentation and the latest hand scaling techniques
FEE: $100 | CODE: W1CPR | 3 CEUS | Audience: All
Presented by Doug LoPresti, NREMT, EMSI;
Colleen Atkinson, NREMT
This course trains participants in CPR and the use of an automated external defibrillator (AED) in a safe, timely and effective manner. Course is designed for anyone with limited or no medical training who needs a course completion card in CPR and AED use to meet job, regulatory, or other requirements. To ensure you are taking the correct CPR course, visit our website for more information.
Learning Objectives:
- Recognize several life-threatening emergencies, appropriate ventilations and provide early use of an AED
Thursday, May 15 | One Hour CE Courses
FEE: $30 | CODE: MAND1 | 1 CEU | Audience: All
Presented by Leslie Canham, CDA, RDA, CDIPC, CSP
This high-energy course will prompt the participants to take a closer look at their infection control protocols. Examples of DO’s and DON’Ts and hands on demonstrations will help learners identify missteps, mistakes, and common misconceptions in dental infection control. Take away tools include: checklists to see how your practice measures up to CDC Guidelines and protocol sheets to customize and standardize infection control procedures. Motivate your team to strive for Infection control excellence with the tools and resources provided.
Learning Objectives:
- Identify common errors in infection control and sterilization procedures
- Learn proper selection and use of infection control products
- Develop written protocols for instrument processing and operatory cleanliness
FEE: $30 | CODE: MAND2| 1 CEU | Audience: D
Presented by Elie Ferneini, DMD, MD, MHS, MBA, FACS
This lecture will provide an overview on how to manage acute dental pain. Indications for narcotic prescribing will be discussed and non-opioid alternatives will be reviewed. Different treatment modalities will be presented.
Learning Objectives:
- Describe when and how to prescribe opioid to control acute dental pain
- Understand the role of pre-emptive analgesia in controlling dental pain
- Discuss the severity of the opioid epidemic
Presented by Michael Ragan, DMD, JD, LLM
Closed Fortress malpractice claims will be analyzed to identify potential risks and outline mitigation strategies and resources to enhance patient safety and reduce risk in the dental practice. Case procedure topics include third molar extractions, oral cancer, and endodontics. Risk management strategies related to obtaining informed consent, appropriate referrals, managing nerve disturbances, and patient non-compliance will be covered.
Learning Objectives:
- Improve patient expectations of treatment outcomes and patient compliance
- Utilize communication and thorough documentation to support treatment decisions and care coordination among providers
- Adapt office policies and procedures to assist in improving patient safety and the defensibility of a potential claim
Presented by Paul Ciuci, DMD, MD, FACS
This course emphasizes the critical importance of emergency preparedness in the dental setting and is designed for dental practitioners and their teams. Participants will learn to identify at-risk patients through screening and determine strategies to reduce risk by anticipating potential problems. The course covers the effective use, maintenance, and management of emergency kits and equipment. A key component will be preparing the dental team through scenario-based emergency drills that focus on both common medical and dental-specific emergencies. Additionally, the course will highlight the importance of accurate documentation in the event of an emergency.
Learning Objectives:
- Assess at-risk patients through vital signs and medical history review
- Identify common medical and dental emergencies that may occur in a dental office
- Implement communication and team roles during an emergency
FEE: $30 | CODE: MAND5 | 1 CEU | Audience: All
Presented by Shawniel Chamanlal, Licensed Clinical Social Worker
This course is designed to help participants build a truly inclusive culture. This program focuses on practical strategies, from targeted mentorship to promoting mental wellness and consistent, meaningful engagement. It addresses systemic challenges to racial equity, creating a workplace where all team members feel empowered and appreciated, leading to a more cohesive and high-performing environment.
Learning Objectives:
- Identify common systemic biases and challenges that hinder inclusion efforts
- Create safe spaces where all employees feel comfortable expressing their authentic selves
- Explore strategies for promoting mental health inclusion in the workplace
Thursday, May 15 | AM Courses
Presented by David Fidanza, COO
ePrescribing controlled substances is required in Connecticut. Whether you’ve been ePrescribing for a few years or haven’t incorporated it into your workflow yet, it’s time to look at how your method is working for your practice. Come away prepared to harness technology that helps inform medication decisions while speeding up your workflow and increasing patient safety.
Learning Objectives:
- Understand the scope of electronic prescribing and how it works
- Gain a clearer picture of the differences between ePrescribing and traditional methods
- Learn to discern among the range of software on the market
FEE: $50 | CODE: T2TH1 | 2 CEU | Audience: D, H, A, O
Presented by Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA
Smart choices and preventative medicine will change your life! Join us as we talk about ways to better our physical and mental health!
Women suffer higher rates of work-related musculoskeletal disorders. Because our jobs are so physically demanding in dentistry, we are seeing a higher rate in back, neck and shoulder issues. This course talks about the common problems we face ergonomically and changes we can make to correct these issues. As women, we tend to take care of everyone but ourselves, let’s discuss ways we can fix that!
FEE: $75 | CODE: T2MC1 | 3 CEU | Audience: D, L
Presented by Miles Cone, DMD, MS, CDT, FACP
Traditional crown and bridge restorations, removable prosthetics, and endoesseous implant therapy all begin with a sound treatment plan and continue through the various phases of care, including diagnosis, laboratory communication, impressions, provisionalization, final delivery, and on-going oral-health maintenance. This presentation will cover many of the overlapping protocols, philosophies and materials that are currently available to achieve predictable long-term results, produce high-end aesthetics, and ensure successful patient outcomes.
Learning Objectives:
- Recognize appropriate case selection criteria to ensure long-term success
- Analyze current materials available to the dental clinician and laboratory technician
- Apply course concepts and techniques to current patient base
FEE: $75 | CODE: T2RL1 | 3 CEU | Audience: D
Presented by Robert Levine, DDS
This clinical, usable information-packed presentation will describe and identify 10 essential “keys” for performing immediate single tooth replacement of hopeless maxillary central incisor teeth. The “Updated 10 Keys checklist” will provide high predictability in preventing esthetic complications and offers guidelines to ensure high success based on published studies by Dr. Levine and his clinical research group. Patient–reported outcomes (PROS) and practice “pearls” will be shared to make this complex treatment a seamless experience for the whole team
Learning Objectives:
- Recognize the “human factors” that can be primary causes of technical and environmental complications in implant dentistry
- Recognize the importance of using and reviewing with the patient the ITI’s Esthetic Risk Profile (ITI Treatment Guide 2017) and “virtual” CBCT implant planning
- Understand the importance of phenotype modification with use of autogenous soft tissue grafting or a new volume stable collagen matrix (VSCM) for a “palate free approach” to implant placement
Presented by Colleen Huff, FAADOM
In our digital age the clinical team is often responsible for entering the dental work completed in the operatories. Most assistants and hygienists are not given updated training in this area. This course will prepare you, your hygienist and/or dental assistant with the proper dental coding for the work they have done. Lack of training could result in miscoding which results in lost income. Proper training today WILL equal profits tomorrow.
Learning Objectives:
- Understand how the codes are broken down
- Understand nuances to the codes—it’s the little things that can make a difference
- Understand what documentation is necessary for insurance payment
FEE: $100 | CODE: T2CPR | 3 CEU | Audience: All
Presented by Doug LoPresti, NREMT, EMSI;
Colleen Atkinson, NREMT
This course trains participants in CPR and the use of an automated external defibrillator (AED) in a safe, timely and effective manner. Course is designed for anyone with limited or no medical training who needs a course completion card in CPR and AED use to meet job, regulatory, or other requirements. To ensure you are taking the correct CPR course, visit our website for more information.
Learning Objectives:
- Recognize several life-threatening emergencies, appropriate ventilations and provide early use of an AED
Presented by Amber Auger, MPH, RDH
Turning treatment recommendations into completed treatment requires inspired clinicians who have the tools to increase patient compliance. If you and your elite team are ready to increase production and WOW your patients with the latest technologies, this course is for you! We will review innovative ways to improve chairside experience for both the patient and the clinician including voice recognition technologies, instruments, and new home care items that optimize patient compliance.
Learning Objectives:
- Identify 7 steps to promote patient compliance with treatment recommendations while increasing productivity
- Access common coding errors that prevent insurance coverage, and identify verbiage to reinforce recommendation
Presented by Sherri Lukes, RDH MS FAADH
Dental professionals encounter multiple stressors in the workplace which may result in significant anxiety, depression, and other emotional outcomes. Evidence concerning mental health issues nationwide and among dental professionals will be presented in this course along with signs and symptoms of anxiety and depression. Management and treatment strategies will be discussed, including approaches for suicide prevention. The knowledge obtained in the session can be utilized in personal as well as patient care for achieving whole body health in ourselves and our patients.
Learning Objectives:
- Describe signs and symptoms of anxiety and depression
- Explain management strategies for coping with stress and suicidal ideation
- Appreciate the importance of civic responsibility to assist all people with mental health issues
FEE: $50 | CODE: T2AH | 1 CEU | Audience: D
Presented by Amirtha Hariharan, DMD, MDS
This course will address what to look for in pediatric patients that point to need for orthodontic treatment. You will learn how to identify problems early on in patients to help prevent further problems down the road, in permanent dentition. An ounce of prevention is worth a pound of cure!
Learning Objectives:
- Learn growth and development patterns that can influence treatment plans
- Identify problems in early-late mixed dentition that require treatment
- Address early orthodontic issues with the proper and least invasive method of treatment
Presented by Laura Nelson, FAADOM
Learning and implementing good time management skills can increase practice productivity and help to create a productive and positive work environment. A practice that is well organized and team members that balance their time well, will have better communication among the team and work more efficiently. Having time management and organizational skills allows for a less stressful work environment and the ability to offer the best care for patients.
Learning Objectives:
- Recognize the importance of morning huddles and meetings
- Examine the keys and barriers to effective time management
FEE: $35 | CODE: T2DF2 | 1.5 CEU | Audience: All
Presented by David Fidanza, COO
Technology is rapidly changing the way your practice does business. There are three key areas where your practice can benefit from new innovations: patient care, revenue, and workflow. Of course, when you include artificial intelligence (AI) capability as part of that technology conversation, it’s valuable to understand how that might look in your daily operations. For example, various time-consuming but critical processes in your business, such as automated insurance verifications or medical coding for dental, are where AI may play a big role in assisting in patient care and improving income and revenue.
Learning Objectives:
- Understand automation and other technologies that are often talked about but not explained
- See how AI is being used in some dental business software
- Look at the big picture of new technologies to improve revenue and speed in business
FEE: $0 | CODE: T2JM1 | 1.5 CEU | Audience: D
Presented by Jay Malik, EA
Taxes are the single largest expense for most dentists but can also be the most significant source of savings and financial improvement. However, it is estimated that over 95% of dentists overpay on their taxes. This presentation aims to provide dentists with strategies for saving money on taxes and improving their financial lives. This course is designed for dentists who own their practices and want to take control of their finances, legally reduce their tax burden, and increase their net worth. It is based on decades of experience performing accounting and tax functions for dental practices and includes specific tax-saving strategies used by dental practices across the country.
Learning Objectives:
- Identify the causes of dentists paying more tax than they legally have to
- Quantify the adverse effects of these tax overpayments on dental practice
Thursday, May 15 | PM Courses
Presented by Mike Webb
Participants will gain valuable insights into structuring their practice to maximize lawsuit protection and prevention. Learn effective strategies for safeguarding both professional and personal assets from potential legal claims. This course covers essential techniques to reduce malpractice insurance costs and provides actionable steps to protect retirement plans from judgments and asset seizures. Additionally, attendees will discover methods to minimize vicarious liability, protecting against the actions of other professionals and staff within the practice.
Learning Objectives:
- Structure for lawsuit protection and prevention
- Protect practice and professional assets from lawsuits
- Understand basic practice management tools that can help decrease unnecessary loss of revenue
FEE: $35 | CODE: T2TH2 | 1 CEU | Audience: D, H, A
Presented by Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA
You hate biofilm in the mouth? You should see what’s in your water! Dive into the water with me and explore what we should be doing and not doing! It’s something we hear about but are truthfully confused about what it is, what to do and what can go wrong and why. There is so much misinformation. Join me for this eye-opening presentation on what lives in our lines and how to easily fix it!
FEE: $75 | CODE: T2SP | 3 CEU | Audience: D, H, A, O
Presented by Sandra D’Amato-Palumbo, RDH, MPS, EdD
This course is designed for dental professionals who seek to enhance their skills in creating comprehensive treatment plans for medically compromised patients. Participants will learn to assess and manage the unique challenges presented by patients with various medical conditions, ensuring safe and effective dental and dental hygiene care. Through case studies and evidence-based approaches, this course will provide valuable insights into adapting treatment strategies to accommodate patients with diabetes mellitus, bleeding disorders, organ transplantation, kidney dialysis, cardiovascular disease, cancer treatments, and others.
Learning Objectives:
- Assess the impact of medical conditions on oral health and dental treatment
- Develop comprehensive, safe treatment plans for medically compromised patients
- Integrate collaborative care approaches with medical providers
- Implement best practices for managing potential complications in medically compromised patients
FEE: $35 | CODE: T2JN | 2 CEU | Audience: All
Presented by Jackie Nathan, ARNP-BC
During this unique presentation, participants will be asked to get out of their chairs and be energized by a physical warm up to wake up the sensory nervous system. While engaging weakened muscle groups, they will learn about the neuroscience of posture, and be given practical tips on how to breathe, stand, sit, and bend to retrain the nervous system to improve alignment. Appreciate that it’s possible to reduce or completely eliminate your pain and stiffness so you can practice more comfortably and minimize staff “sick days” due to pain.
Learning Objectives:
- Challenge the notion that neck, back, and joint discomfort are just an unavoidable part of aging
- Change habitual behavior to prevent progression to misaligned posture
- Utilize a method of soft tissue stretching innate to infants and animals
FEE: $60 | CODE: T2MC2 | 2 CEU | Audience: D, H, A
Presented by Miles Cone, DMD, MS, CDT, FACP
With the move toward minimally invasive cosmetic dental treatments and the ever-expanding variety of tooth whitening products on the market today, internal and external bleaching options are now able to afford the clinician with a predictable, safe, and effective means to lighten and brighten a patient’s natural dentition. Many of these products, especially 10% carbamide peroxide gel, have additional revenue-generating potential as a value-added treatment for patients undergoing aligner therapy, and as an oral hygiene adjunct which may greatly assist those patients who are not necessarily interested in aesthetic enhancement. This presentation will outline the most up-to-date tooth bleaching materials, procedures, and protocols, dispel the myths, and reveal many low-cost and out of the box marketing strategies that exist for the contemporary dental practice.
Learning Objectives:
- Identify the most common etiological causes of tooth discoloration and treatment options
- Review factors that contribute to the efficacy and predictability of the various tooth whitening protocols
- Investigate the widely held dogmas and myths surrounding current tooth bleaching techniques and clinical recommendations
- Develop a case-specific bleaching armamentarium based on treatment needs
- Establish evidence-based protocols utilizing various materials and methods for in-office and take-home tooth bleaching strategies
FEE: $50 | CODE: T2SL2 | 2 CEU | Audience: D, H, A, O
Presented by Sherri Lukes, RDH MS FAADH
New revelations concerning the oral systemic link continually emerge, requiring dental professionals to stay abreast of this important information as we become more involved in interdisciplinary, collaborative care. The research is clear that establishing optimal oral health prior to and during pregnancy is of utmost importance for the health of mom and baby, yet many pregnant women are not accessing dental care. This course contains an overview of the research on the oral systemic link in relation to the pregnant patient and delivery outcomes. Oral pathologies experienced by pregnant patients will be presented along with a discussion about the safety of dental procedures during pregnancy. Preventive and treatment strategies to be utilized in patient care are presented, encouraging audience engagement and participation throughout the course.
Learning Objectives:
- Explain the epidemiology of adverse pregnancy outcomes in the US
- List oral pathologies experienced by some pregnant patients
- Describe prevention and treatment strategies for the pregnant patient
FEE: $50 | CODE: T2LN2 | 2 CEU | Audience: D, O
Presented by Laura Nelson, FAADOM
Transform the efficiency of your dental practice with our comprehensive course, designed for every member of your dental team. In today’s fast-paced healthcare environment, effective scheduling is the key to optimizing patient care and maximizing productivity. You and your team will be equipped with the latest strategies and tools to streamline appointment scheduling, reduce wait times and enhance overall practice management. After this class, your whole practice will be empowered to achieve operational excellence and deliver exceptional patient experiences.
Learning Objectives:
- Develop a deep understanding of how to make the most of your time and resources for improved productivity
- Integrate technology seamlessly into your dental practice
- Improve patient satisfaction through efficient scheduling practices
Presented by Elie Ferneini, DMD, MD, MHS, MBA, FACS
This lecture will provide an overview of the cosmetic and therapeutic applications of neuromodulators and facial fillers in dentistry and minimally invasive facial cosmetic surgery. Clinical applications of the different available products will be discussed. Potential complications will be described.
Learning Objectives:
- Describe the cosmetic and therapeutic uses of the current neuromodulators
- Discuss and compare the different types of facial fillers
- Review potential complications of the different treatment modalities
- Discuss techniques to optimize patient outcomes
FEE: $50 | CODE: T2CH2 | 2 CEU | Audience: D, O
Presented by Colleen Huff, FAADOM
In this seminar you will learn the six stages of the revenue cycle and discuss how to prioritize essential tasks to improve your practice’s financial operations. Also, learn how simple changes can proactively prevent problems. Explore how establishing a steady flow of your cycle can prevent the chaos of out-of-control collections and a backlog of insurance claims.
Learning Objectives:
- Learn how to prioritize essential tasks to improve your practice operations
- Learn how making simple changes can proactively prevent collection issues
FEE: $50 | CODE: T2LC2 | 2 CEU | Audience: All
Presented by Leslie Canham, CDA, RDA, CDIPC, CSP
Workplace violence is the 2nd leading cause of fatal occupational injuries in the US. Dental workers are at risk for four types of workplace violence. Dental workers will be trained on the four types of workplace violence that put them at risk in the dental setting. This course will help participants recognize, assess, and mitigate workplace violence hazards and effectively respond to potential or actual incidents. Discussion will include Red Flag behaviors, de-escalation techniques, and how to conduct a Site Risk Assessment. Learn how to set up systems for employees to report any workplace violence hazards or incidents. Understand how to create safety protocols and procedures that are site specific to your practice. Interactive role play and group exercises will enhance employee preparedness in responding to hypothetical situations and improve on-the-spot-problem solving. This program provides participants with greater awareness surrounding personal safety both at work and after hours.
Learning Objectives:
- Identify four types of workplace violence
- Understand how to respond to potentially violent people to avoid physical harm
- Explain what De-Escalation techniques are
FEE: $50 | CODE: T2AA2 | 2 CEU | Audience: D, H, O
Presented by Amber Auger, MPH, RDH
Long COVID has affected 23 million Americans, pushing an estimated 1 million out of work. However significant, the full magnitude of health and economic effects is yet to be determined. The causes are not fully understood, complicating diagnosis and treatment. This course educates the dental professional on the patient’s systemic and oral health risks post-COVID-19.
Learning Objectives:
- Discover the signs and symptoms of Long COVID
- Identify the oral and systemic health risks that are associated with Long COVID
- Review how to reduce the oral consequences of Long COVID
FEE: $60 | CODE: T2RL2 | 2 CEU | Audience: D
Presented by Robert Levine, DDS
This clinically oriented presentation will focus on the benefits of using evidence-based collagen matrices as alternatives to autogenous soft tissue grafts. Its usage comes with less patient morbidity and satisfies patients’ desire to have complex treatments completed in fewer visits. This presentation will focus on the benefits of using evidence-based collagen matrices as alternatives to autogenous soft tissue grafts.
Learning Objectives:
- Describe the indications and use of a new volume-stable collagen matrix
- Recognize the benefits of a unique collagen matrix
- Apply the key surgical steps in each procedure for your practice to help ensure clinical success
- Apply the “Updated 10 Keys Checklist” for Successful Maxillary Central Incisor Immediate Implants
FEE: $40 | CODE: T2MB | 2 CEU | Audience: D, H, A, O
Presented by Mike Buckner
This program is designed to help dental professionals unlock the full potential of artificial intelligence (AI) to drive profitability and efficiency in their practices. By focusing on real-world applications, attendees will learn how AI can simplify insurance workflows, optimize reimbursement rates, and enhance overall financial performance. The course will demystify AI, presenting it as an approachable, game-changing tool rather than a complex, intimidating concept. Participants will gain actionable insights and practical strategies to seamlessly integrate AI into their practice operations, ensuring smoother administrative workflows and improved bottom-line results.
Learning Objectives:
- Identify specific AI-driven solutions that enhance diagnostic accuracy and reduce administrative bottlenecks, leading to higher insurance approval rates and better case outcomes.
- Learn practical steps to implement AI technologies in your practice to maximize profitability, minimize errors, and improve patient satisfaction.
- Explore how AI supports effective practice management by automating repetitive tasks, reducing overhead costs, and enabling teams to focus on delivering exceptional patient care.
FEE: $35 | CODE: T2TH3 | 1 CEU | Audience: All
Presented by Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA
Saying and doing the right thing isn’t always the easiest, yet it’s respecting each other and our privacy. It’s easy today to get complacent, even when it comes to ethics. We are suffering the highest rate of burnout and depression as a profession. Let’s discover ways to make better ethical choices. This isn’t just for doctors, all of us should be mindful of ethics in the workplace. Being kind today takes work!
FEE: $0 | CODE: T2JM2 | 1 CEU | Audience: D
Presented by Jay Malik, EA
The course provides an overview of the retirement planning options available to dentists and, more importantly, the opportunities to find funds in a practice for this purpose. Different retirement savings options are discussed, with emphasis on tax advantages. The presentation deals with setting financial goals, assessing the current financial situation, and creating a plan to achieve those goals.
Learning Objectives:
- Understand how to retire comfortably
- Avoid the risk of running out of money in retirement
- Make the government partly pay for retirement
Friday, May 16 | AM Courses
FEE: $40 | CODE: F3CF1 | 1.5 CEU | Audience: All
Presented by Catherine Fettig, MSN, RN
In this dynamic and interactive course, you will appreciate the prevalence of severe fear and anxiety among your dental patients, learn ways to help identify those patients, and walk away with concrete steps you can implement to make the patient more comfortable and open to receiving dental care. These tools will also reduce the stress level of the dental team and the dentist as you become better equipped in helping these patients, thereby improving the overall office environment, increasing case acceptance, improving dental care, and increasing production.
Learning Objectives:
- Understand the impact of dental fear and anxiety among patients seeking dental care
- Incorporate steps to better identify patients with anxiety before they are seated in the dental chair
- Identify tools and techniques to help calm and reassure anxious patients
- Upon completion, the participant will be able to build a roadmap to implement these techniques into your daily practice.
Presented by Leslie Canham, CDA, RDA, CDIPC, CSP
HIPAA Compliance is more than understanding patient’s rights. Protecting patient data from Cyber Actors requires training, vigilance and awareness. Understand how to comply with best practices for HIPAA compliance. This course familiarizes the participant with the basic concepts of HIPAA as the regulations apply to dentistry. Training includes how to protect patient’s privacy, prevent breaches, and avoid cyber-attacks. Discussion of computer and internet etiquette will raise awareness so dental teams understand how viruses or ransomware can destroy data and subject the practice to costly HIPAA violations. We will cover frequently asked questions about how to handle real life situations in the dental practice
Learning Objectives:
- Understand patient’s rights under HIPAA and how to comply with their requests
- Identify gaps in privacy or security that could lead to a HIPAA breach
- Learn how to prevent breaches by understanding how cyber threat actors can trick you
FEE: $50 | CODE: F3DF1 | 2 CEU | Audience: D
Presented by Doug Fetting, CPA, MBA
This dynamic and interactive course will highlight and explain the various options available to you as you start your career. We’ll discuss the pros and cons of choices such as joining a practice as an associate, joining a DSO, starting a practice from scratch, and other possibilities. In addition, we’ll talk about the components to running a successful practice, as well as important steps to ensure your retirement is off to a great start.
Learning Objectives:
- Understand various career choices including the pros and cons of each career path
- Understand various documents and metrics critical in any negotiation as you launch your career
FEE: $75 | CODE: F3MD1 | 3 CEU | Audience: D, H
Presented by Marianne Dryer, RDH, M.Ed
This course introduces the clinician to artificial intelligence and its application to periodontal disease assessment/classification. It provides an overview of AI concepts and terminology and explains how AI systems provide more efficient, reliable data configurations for appropriate therapy recommendations. Attendees will have an opportunity to visualize examples of AI applications depicting clinical attachment loss and compare the exam findings to non-AI periodontal charting.
Learning Objectives:
- Attain an understanding of Artificial Intelligence (AI) and its use in dentistry
- Identify the value AI in the staging and grading process as it relates to clinical efficiency
- Recognize the impact AI has on patient communication, ethical detachment and treatment acceptance
- Discover the value of AI as it relates to documentation accuracy and speed of dental insurance processing
FEE: $75 | CODE: F3TD1 | 3 CEU | Audience: D, O
Presented by Teresa Duncan, MS
Insurance is an important part of your office’s revenue cycle, but it does not need to overwhelm your daily routine. Effective insurance coordinators have set up systems and are constantly flexible with their learning. Manage your information and your claims to minimize delays and rejections. This course is perfect for all team members who want to work together to get your claims paid! Experienced coders will benefit from the updated documentation section.
Learning Objectives:
- List best practices to obtain reimbursement for your practice and your patients, including management of documentation/attachments
- Develop guidelines to build an effective insurance system
- Define best practices for generating and reviewing reports
FEE: $75 | CODE: F3LN1 | 3 CEU | Audience: D, O
Presented by Laura Nelson, FAADOM
Learn the art of developing effective hiring strategies and recruiting top talent that aligns with your organizational goals. Transform your team-building prowess with the insights and strategies necessary for assembling top-tier teams. In this Master Class, you will discover the art of developing effective hiring strategies and identifying and recruiting top talent that aligns with your organizational goals. You will learn how to foster a workplace culture that not only embraces diversity and inclusivity, but also fuels collaboration, innovation and unwavering employee engagement.
Learning Objectives:
- Develop effective hiring strategies to identify and recruit top talent
- Foster a positive and inclusive workplace culture
- Maximize team productivity through the application of proven techniques and tools
FEE: $75 | CODE: F3SS | 3 CEU | Audience: D, A
Presented by Shivani Suvarna, BDS, MSD, FACP
This course provides an in-depth exploration of dental photography techniques essential for both clinical documentation and lab communication. Participants will learn to harness their camera’s full potential by mastering the fundamental settings: shutter speed, aperture, and ISO, to capture high-quality intraoral and extraoral images. The course also covers essential topics such as camera settings for dental photography, optimal operator positioning for capturing accurate images, proper lighting techniques, and methods for effectively communicating with the lab using precise photographic records. Whether you’re a beginner or looking to refine your skills, this course will give you the tools and techniques needed to elevate your dental practice through photography.
Learning Objectives:
- Understand concepts in photography including shutter speed, aperture, ISO
- Establish camera settings including intraoral and extraoral photography
- Learn flash systems and operator positioning for good intraoral pictures
FEE: $100 | CODE: F3CPR | 4 CEU | Audience: All
Presented by Doug LoPresti, NREMT, EMSI;
Colleen Atkinson, NREMT
This course trains participants to promptly recognize life-threatening emergencies, give
high-quality chest compressions, deliver ventilations and provide early use of an AED.
To ensure you are taking the correct CPR course, visit our website for more information.
Learning Objectives:
- Train to recognize several life-threatening emergencies, appropriate ventilations and
provide early use of an AED
Presented by Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA
There is so much misinformation and confusion on what we use, why we use it and what we are looking for in an acceptable disinfectant. Do you know what the “kill time” is on your product? Why is that important? And what are we looking for? We will discuss proper uses and what we need to know.
FEE: $40 | CODE: F3JN | 1.5 CEU | Audience: All
Presented by Jackie Nathan, ARNP-BC
During this unique presentation, participants will be asked to get out of their chairs and be energized by a physical warm up to wake up the sensory nervous system. While engaging weakened muscle groups, they will learn about the neuroscience of posture, and be given practical tips on how to breathe, stand, sit, and bend to retrain the nervous system to improve alignment. Appreciate that it’s possible to reduce or completely eliminate your pain and stiffness so you can practice more comfortably and minimize staff “sick days” due to pain.
Learning Objectives:
- Challenge the notion that neck, back, and joint discomfort are just an unavoidable part of aging
- Change habitual behavior to prevent progression to misaligned posture
- Utilize a method of soft tissue stretching innate to infants and animals
FEE: $75 | CODE: F3KL1 | 3 CEU | Audience: D, H, A
Presented by Katie Lee, DDS
Managing inflammation and implant disease is critical to preserve oral health and overall health. Attendees will learn the oral-implant-systemic connection, how to manage implant disease to ensure wellness and longevity, and the proper testing (MMP-8) to maintain proper oral health. Inflammation is the root cause of all major diseases. Periodontal disease affects half of the adult population (just behind hypertension and high cholesterol) but is missing on the lists of the most common adult conditions.
Learning Objectives:
- Describe the mouth-implant body connection
- Discuss testing technologies that can be utilized chairside to obtain quantifiable results
- Discuss prevention and early intervention treatment modalities to keep patients healthy
FEE: $75 | CODE: F3AS1 | 3 CEU | Audience: D, H, A
Presented by Asgeir Sigurdsson, DDS
It is paramount for all dentists to understand how to diagnose and treat the most common dental injuries, especially the emergency phase of the treatment. This is because, for many injuries, the time from injury to treatment can differentiate between saving a tooth or losing it to later complications. A detailed description of diagnostic procedures needed in case of oral and dental trauma will be presented. Necessary radiographic, facial-skeletal, and oral evaluations will be explored and discussed with the support of actual cases. We will also focus on new treatment modalities of luxation and avulsion, emphasizing the best initial or emergency response.
Learning Objectives:
- Learn necessary diagnostic procedures for most common dental injuries
- Describe possible late complications if correct treatment is not rendered
Presented by Ellen Eisenberg, DMD
We will explore oral cancer focusing on clinical and biological aspects of epithelial dysplasia (potentially premalignant change). Our objective is to arrive at an appropriate clinical approach to recognizing and managing potentially invasive oral lesions and preventing their progression.
Learning Objectives:
- Recognize the correlated clinical-pathological features of potentially premalignant oral lesions and their biological basis and behavior
- Recognize that the classic risk factors for oral cancer and its potentially premalignant precursors may or may not be evident in every patient’s history
- Recognize the limitations of so-called diagnostic devices
Presented by David Salomon, DDS
Zygomatic implants are now mainstream in implant dentistry. A highly successful solution for the atrophic maxilla, zygomatic implants offer many patients a fixed dentition in one day: avoiding expensive, time-consuming, and less predictable grafting procedures.
Learning Objectives:
- Understand the history and current landscape of zygomatic implants
- Describe treatment planning considerations for zygomatic implants
- Understand surgical and prosthetic considerations for zygomatic implants
- Recognize complications associated with zygomatic implants
FEE: $40 | CODE: F3SC | 1.5 CEU | Audience: All
Presented by Shawniel Chamanlal, Licensed Clinical Social Worker
Join this workshop to explore powerful mind-body-spirit techniques, manage stress effectively, and elevate your overall well-being through practical tools, mindfulness exercises, and holistic practices designed to foster balance and harmony in your everyday life.
Learning Objectives:
- Understand the fundamental principles of emotional wellness
- Identify early signs of stress and burnout and apply practical strategies to manage them
- Explore and practice mindfulness exercises, body scanning, and breathing techniques
- Implement daily practices that promote stress reduction and emotional balance
FEE: $40 | CODE: F3CF2 | 1.5 CEU | Audience: All
Presented by Catherine Fettig, MSN, RN
This presentation provides dental professionals with practical strategies to manage stress and prevent burnout, fostering a healthier work environment. Participants will explore the root causes of stress in the dental field, learn effective coping mechanisms, and develop personal and team-based approaches to maintain emotional well-being.
Learning Objectives:
- Identify common causes of stress and burnout specific to dental practices
- Understand the impact of chronic stress on mental, emotional, and physical health
- Learn evidence-based strategies to reduce stress and prevent burnout in clinical settings
- Formulate personalized self-care plans that promote work-life balance
Friday, May 16 | PM Courses
FEE: $25 | CODE: F3AM | 1 CEU | Audience: D
Presented by Brian Alfermann;
Robert Malandruccolo
Learn the fundamentals of starting or buying your first practice; Understanding what lenders look for in a borrower; Building your team of professionals.
FEE: $30 | CODE: F3MRT | 1.5 CEU | Audience: D
Presented by Jonathan Mason;
Adam Richichi;
Greg Toback
Lively discussion with 3 Industry experts on growth, transitions, and improving patient care for the future.
Presented by Josh Reilly;
Jonathan Gibney
Panel discussion about different types of common fraud and how to best protect your practice. Hear about simple techniques and services that will keep you cavity free.
Presented by Tija Hunter, CDA, EFDA, CDIA, CDSO, MADAA
Just take a pill! What is the big deal really? Why is everyone getting upset over a simple little anti-biotic? Over-prescription of antibiotics is a growing problem and challenge. Too much exposure will cause resistance in humans. This course is designed to aid the dental assistant in reviewing patient health histories. All healthcare professionals should have knowledge on overuse and develop a stewardship plan. We will talk about proper use and new recommendations, and ways to get the most information from your patient to be able to serve them better.
Presented by Asgeir Sigurdsson, DDS
Being able to diagnose what ails a patient with facial pain correctly is something every dentist faces daily. On occasion, it can be difficult, especially when pain is referred to a remote site. We will review the most common pain pathways responsible for referred pain and discuss diagnostic approaches and techniques in endodontics. We will also review the most common non-odontogenetic sources of pain that could be confused by the patient with pain of dental origin.
Learning Objectives:
- Describe most common sources of acute oral facial pain
- Understand and perform the most common diagnostic techniques in endodontics
- Recognize the most common diseases that can cause acute facial pain that mimics the pain of dental origin
FEE: $50 | CODE: F3KL2 | 2 CEU | Audience: D, H, A
Presented by Katie Lee, DDS
Overall health and wellness is deeply connected to oral health. Learn the link between diseases of the mouth and body, the latest technologies, how to integrate testing into your practice, and the ways that dentists can prevent and fight disease. Our smiles are the gateway to the health of our bodies, but there is often a significant disconnect in the knowledge of the mouth-body connection.
Learning Objectives:
- Define Mouth-Body Connection and the significant connection between oral health and disease prevention
- Identify five major disease-causing bacteria and how they affect organ systems
- Discover the treatment options for various oral health disease prevention
Presented by Doug Fetting, CPA, MBA
In this dynamic and interactive course, you will learn a process that is guaranteed to make those difficult conversations with your team members easier and more productive. You’ll leave with a step-by-step process to follow that will make even the most difficult and nerve-racking conversations so much better. Along with the blueprint to follow, you’ll engage in a class exercise that will allow you to identify and strengthen areas in which you have the most difficulty interacting with your team.
Learning Objectives:
- Understand key components to effective communication
- Understand processes to follow when you engage in a difficult conversation
FEE: $50 | CODE: F3TD2 | 2 CEU | Audience: D, O
Presented by Teresa Duncan, MS
Discover how offices can use AI to enhance practice guidelines, insurance letters and patient interactions. AI will be as common as email soon – get ahead of the curve! We will explore ways to strengthen your clinical and carrier documentation so that your “clean claims” process quickly. Supporting information requirements will be discussed in detail with ways to incorporate current and upcoming AI processes.
Learning Objectives:
- Navigate evolving documentation requirements to stay ahead of industry changes
- Utilize AI-enhanced imaging to strengthen clinical notes and boost case acceptance
- Understand the role of AI in carrier-side claims processing
FEE: $20 | CODE: F3LC2 | 2 CEU | Audience: All
Presented by Leslie Canham, CDA, RDA, CDIPC, CSP
This fast paced, entertaining program is designed to familiarize the participant with the basic elements of an OSHA safety program while meeting the annual bloodborne pathogen, hazard communication, and aerosols transmissible disease training requirements. Engaging hands-on activities promote a safety culture and reduce risks. Take home tools include: checklist for conducting a mock OSHA inspection, a sample exposure incident plan, and other helpful resources to help you work safely and confidently.
Learning Objectives:
- Recognize and correct safety hazards in the dental office
- Explain how to manage an exposure incident
- Understand how to maintain and update an OSHA manual
FEE: $50 | CODE: F3LN2 | 2 CEU | Audience: D, H, A, O
Presented by Laura Nelson, FAADOM
Train your team to Rock Customer Service from the Front Office to the Back. In this course, you will learn the Key’s to Communication that will help you understand the importance of customer service and recognize how to be a leader in the practice. The course will help you bridge the customer service experience for your patients by learning to identify customer experience ball drops and catch them before they impact your profits and practice success!
Learning Objectives:
- Define customer service for your dental practice
- Differentiate between customer service and customer care
- Identify the 7 keys to communication
- Recognize the 3 R’s of leadership
FEE: $50 | CODE: F3AD | 2 CEU | Audience: All
Presented by Ann-Marie DePalma, CDA, RDH, Med
Temporomandibular Disorders are a group of conditions, often painful, that affect the TMJ and the muscles of mastication. Attendees will discover the anatomy, signs, symptoms, and treatments available for TMD patients. Understanding the structure and function of the joint and its disease manifestations, participants will be able to understand the frustration that often accompanies the TMD patient.
Learning Objectives:
- Demonstrate a review of the Temporomandibular Joint
- Identify the signs and symptoms of TMD
- Discuss various evaluation and treatment modalities for TMD patients
- Verbalize the role of team members in providing comprehensive care for TMD patients
FEE: $50 | CODE: F3MD2 | 2 CEU | Audience: H
Presented by Marianne Dryer, RDH, M.Ed
This course examines the need for proper foundational skills in ultrasonic technique with both magnetostrictive and piezo technology. A review of proper adaptation and angulation will be discussed along with features of both technologies to achieve better clinical outcomes. These fundamental principles will then be applied to advanced instrumentation in the periodontal patient with focus on furcation involvement and areas of challenging anatomical access. Maintenance of ultrasonic inserts and tips will be discussed along with optimum water management and individual patient considerations.
Learning Objectives:
- Apply the Evidence-based Decision Making (EBDM) process to periodontal instrumentation choices
- Develop an understanding of the role ultrasonic instrumentation in biofilm reduction and access to anatomical challenges
- Apply proper maintenance and aerosol control protocols
FEE: $50 | CODE: F3GS | 2 CEU | Audience: D, H, A
Presented by Gary Schulman, DMD
There will be a review of the literature that exists regarding orthodontic treatment of special needs patients and its intersection with the changes in growth and development that are expected in certain conditions. Examples of special needs to be covered include Down Syndrome, Autism, musculo-skeletal disorders and syndromes that cause maxillary and mandibular deficiencies.
Learning Objectives:
- Understand basic concepts of craniofacial growth as it relates to special needs patients
- Learn about the literature that describes the orthodontic treatment of special needs
- Understand the supportive measures to be taken for special needs patients undergoing orthodontic treatment
ADA CERP Certified
The CSDA is proud to be a recognized ADA CERP Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. The CSDA’s Continuing Education programs are also accepted by the Academy of General Dentistry (AGD) for Fellowship and Mastership credit. The current term for both is 5/1/24 through 6/30/28.
